The Information We Collect
This notice applies to all information collected or submitted on the iMateWeb.com website, or to any information mailed to us with an order or inquiry, or to any information collected in person at any of our shops for orders to be shipped. We will only collect the minimum amount of information required to process your order or inquiry.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information, unique identifiers, and financial information (e.g., account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with any outside parties.
We NEVER use or share personally identifiable information provided to us online, or even general non-identifying and aggregate information, in any way. Transaction information about our customers is not rented, loaned, or sold to any third party. We do not sell, rent or trade e-mail addresses. We send email to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in email.
Our server logs are purged on a regular basis. We only use the server logs as is required to protect the security of our site, and that of our clients. We may use IP addresses to help diagnose problems with our server, and to administer our Web site. No information from the server logs is ever kept after the logs are purged, unless it relates directly to the matters mentioned above.
As you browse the site, and choose things to put into your cart or mail order, the sites software has to keep track of you. To do this, cookies are required. We do not use persistent cookies that are written to your disk, but instead we only use session cookies. Session cookies are kept in memory by your browser, and destroyed when you close your browser window. This means if you want to monitor your account, you must sign in every time you return to the site. Well this may not always be convenient, it ensures your privacy and security are not violated.
Our Commitment To Online Security
The complete iMateWeb.com website is protected by Go Daddy high-grade up to 256-bit AES encryption. An SSL certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using Secure Sockets Layer (SSL) technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.
The SSL certificate serves as an electronic "passport" that establishes an online entity's credentials when doing business on the Web. When an Internet user attempts to send confidential information to a Web server, the user's browser accesses the server's digital certificate and establishes a secure connection.
The SSL certificate ensures safe, easy, and convenient Internet shopping. Once an Internet user enters a secure area - by entering credit card information, email address, or other personal data, for example - the shopping site's SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL "handshake" process, which establishes the secure session, takes place discreetly behind the scene without interrupting the consumer's shopping experience. A "padlock" icon in the browser's status bar and the "https://" prefix in the URL are the only visible indications of a secure session in progress.
By contrast, if a user attempts to submit personal information to an unsecured website (i.e., a site that is not protected with a valid SSL certificate), the browser's built-in security mechanism triggers a warning to the user, reminding him/her that the site is not secure and that sensitive data might be intercepted by third parties.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
To prevent malicious access to your account, you must sign in with your email and password every time you shop online. In the event you lose your password, the system can email you a new one - we cannot send you your old password, as they are stored in an encrypted form. We will not send a new password to any email address but the one provided by you in your account information.
Changes To This Privacy Policy
Our business changes constantly, and our Privacy Policy and other conditions of use of the iMateWeb.com website will change also. We may e-mail periodic reminders of any changes to our policies and other conditions, but you should check the iMateWeb.com website to see the most recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of your information collected in the past.
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